About
You’ve hired more people. Added structure. Worked harder. And somehow you're more involved, not less.
Because this is not primarily a people problem or a strategy problem. It is a structural one.
I call it Founder Gravity: the structural pull that routes critical decisions back to the founder. As businesses grow, authority often fails to scale with complexity.
Decisions collapse upward. Leaders escalate instead of own. Execution slows. The founder becomes the bottleneck.
At $20M, that execution drag quietly burns $1.6M–$3M in productive capacity every year before it shows up on the P&L.
Founder Gravity is not an effort problem. It is an architecture problem.
Brynn built a profitable business at Gardex, but it still ran through him. Early starts. Site calls before breakfast. Time away created backlog, not freedom.
In 90 days we promoted key operational leadership, installed delivery SOPs, and transferred budget authority to his PMs.
Result: Gardex hit $960K in a single month, set a path to $5M annual revenue, and Brynn spent a week largely offline while the business kept moving.
He did not just grow the business. He stopped being owned by it.
I work with founder-led service and operational businesses between $5M and $20M, where decisions still run through the founder and leaders escalate instead of owning.
I redesign decision architecture, reassign authority across the business, and govern the structural changes required to remove the founder as the execution bottleneck.
By day 90, the business should sustain a week without your direct involvement. If it cannot, the architecture is not finished.
20 years as an operator. COO across three markets. Full P&L ownership. 2,000+ hours with founders at the complexity of scale. ICF-certified. Certified Chair.
Book a complimentary Founder Gravity Diagnostic: 30 minutes, leave with a clear view of the constraint and the next steps to solve it.
Key Skills
Experience
Senior Business Advisor | Executive Advisory | The Entourage
Aug 2025 - Present
I advise founders, CEOs, and senior leadership teams across $1M to $100M organisations where growth pressure shifts the constraint from effort to decision quality.
At this stage of scale, execution slows not because of ambition, but because decision ownership blurs, leaders over‑function, and operating systems no longer hold under pressure.
My work focuses on:
• Clarifying strategic priorities and non‑negotiable trade‑offs
• Strengthening decision authority and execution discipline
• Reducing founder dependency through scalable leadership and operating rhythms
Mandate: restore clarity at the top so momentum does not stall at the centre.
Strategic Advisor - Leadership & Culture | Urban Rec Australia
Jun 2025 - Present
Advised the executive team on leadership alignment, decision rhythm, and cultural clarity to support the organisation’s next phase of growth.
Outcomes
• Reset leadership behaviours to align culture with strategic priorities
• Clarified decision ownership and execution cadence across senior leaders
• Strengthened cross‑functional trust and accountability
• Ensured leadership systems could scale without performance leakage or founder dependency
Executive Decision Advisor | Chris March Coaching
Feb 2022 - Present
I work as a confidential decision advisor to senior leaders whose choices shape revenue, culture, and organisational momentum.
After 20 years in senior operating roles, including COO across Australia, North America, and Europe, I now partner with leaders navigating complexity, pressure, and high‑stakes accountability.
This is not motivational coaching.
It is executive decision advisory.
Focus of the Work
• Strengthening strategic range and judgment under pressure
• Removing execution friction at the leadership level
• Aligning leadership teams around clear decision authority
• Restoring momentum where hesitation and escalation have crept in
Selected Organisations
Flight Centre · Urban Rec Australia · Century Fire Protection · growth‑stage and enterprise organisations
Chief Operating Officer | Worldgo Travel Management
Feb 2024 - Jan 2025
Led enterprise‑wide operational transformation to support cross‑border growth and embed scalable execution systems across Canada and the United States.
Outcomes
• Established enterprise operating rhythms and accountability systems for multi‑market scale
• Strengthened leadership capability and decision ownership across senior and middle management
• Improved profit, cash flow, and execution discipline across core functions
General Manager | FCM Travel Canada
Sep 2023 - Jan 2024
Stabilised national operations and led business recovery through organisational transition and executive turnover.
Key responsibilities
• Led national team turnaround, restoring focus and accountability
• Rebuilt enterprise client relationships and championed service-improvement initiatives
Achievements
• Delivered a 5% revenue increase through targeted recovery strategies
• Reduced response times by 20%, improving operational efficiency
Director Of Operations | Corporate Traveller Canada
Dec 2019 - Aug 2023
Directed Ontario operations, leading the company’s largest global team and driving post-COVID growth.
Key responsibilities
• Executed national growth strategy and implemented lean systems for scalability
• Oversaw 24/7 emergency operation,s ensuring continuity and service quality
Achievements
• Redesigned operations and growth strategy post-COVID, positioning the company for recovery
• Delivered $3.9M profit in 2023 – one of the highest results globally
Education & Certificates
Team Coach
Center for Executive Coaching
Dec 2024
Associate Certified Coach (ACC)
International Coaching Federation (ICF)
Sep 2024
NLP Master Pracitioner
NLP Canada Training
May 2023
Executive Coach
Center for Executive Coaching APAC
Dec 2022
Life & Success Coach
Jay Shetty Certification School
Dec 2021
Brand Management, Business Administration, Management
Marketing Week Mini MBA with Mark Ritson
Aug 2020
Marketing/Marketing Management, General
Marketing Week Mini MBA with Mark Ritson
Jul 2017
Dipolma, Marketing
TAFE NSW
Jan 2009
Schedule a Session
Executive Advisory Conversation
30 min
Free
Executive Advisory Conversation to diagnose decision bottlenecks
Executive Decision Advisory Session
60 min
Free
Advisory session to clarify decision rights and resolve high‑stakes trade‑offs
Executive Decision Advisory Package
60 min
Free
Monthly advisory to install decision systems and eliminate founder dependency
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Chris March
I Remove Founder Gravity from $5M–$20M Businesses | Executive Advisor | Certified Chair
Australia/Melbourne (UTC+10:00)
English
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