Terms & Conditions

The following terms and conditions apply to all students accepted to study at Skills Union (run by Skills Union Ltd – company number 12954016 – People's Mission Hall, 20-30 Whitechapel Road, London, E1 1EW). By registering for a Skills Union course or paying a deposit against Skills Union course fees you affirm acceptance of these terms and conditions as legally binding on you before successful completion by you of the course (unless terminated or cancelled earlier in compliance with these terms and conditions).

Course Attendance and Student Conduct

Skills Union courses are intensive courses which require all students to make a serious commitment. Skills Union seeks to ensure that all students in its courses have the greatest opportunity to excel and thus reserves the right to suspend any student who in any way interferes with the course atmosphere while participating in a course. We hope our selection process is rigorous enough that of course, we will never have to do this. Before taking more serious action, other than in the case of extreme destructive conduct, we will try to address any problems through coaching and conversation. If we notice (after acting reasonably and having completed a thorough investigation) that a student fails to meet the criteria of the course they have chosen despite our careful selection process, and after consulting with the student we conclude that the student is not likely to complete the course successfully, we reserve the right to ask the student to leave the course.

If we are confident, acting fairly and taking into account all appropriate circumstances, that the student has made a good faith effort to excel in the course, we will opt to refund a pro-rata amount of the course fees paid by a student who is required to quit (based on the number of full weeks of the course remaining after the student was required to leave, as a percentage of the total number of course weeks). The provisions of section 4 ('Payment of fees if the course is not completed') below would apply under all other circumstances. Students may be expected to comply with all Skills Union laws and regulations or with the premises where Skills Union courses are conducted. Skills Union reserves the right to withdraw, for failure to do so, any pupil.

Course Content and Programme Structure

Each Skills Union course will last for 24 calendar weeks (Monday-Saturday, excluding bank holidays). Furthermore, Skills Union courses and their delivery will evolve. The material, structure and techniques used in each course are subject to a continuous examination and enhancement process. This means that the course you are taking will not be similar to previous courses and may not be identical to that listed on Skills Union website, even though it would be largely the same.

Course Deposits

A non-refundable £900 deposit is charged to those accepted on a Skills Union course to guarantee their place on the course if full payment is selected as an option, which will be deducted from the overall course fees owed. Skills Union has a "first come first served" approach, so we will reserve a spot for you on our next available course once you have paid your deposit (subject to your payment of the course fees as described below).

Course Fees

Following payment of the deposit, the student must pay 100% of the published fee for the relevant course (less the deposit) so that it is received in Skills Union’s bank account not later than 10 days after the commencement of the pre-course prepwork. The fees are non-refundable if the student withdraws from the course within 7 working days of the start of the full time Course. If payment in full is not received by Skills Union in its bank account not later than 10 days after the commencement of the pre-course prepwork, Skills Union may, at its discretion, reallocate the place reserved for the student to a student on the waiting list in which case the original student will no longer be able to attend the course and will not be entitled to be repaid their deposit.  

The quoted course fees are given on the basis that the person taking the course fully funds them. You must notify the admissions team when course fees are paid by an employer and they should provide information on employer-funded paths. If a student pays course fees knowingly at the individual direct rate and is then reimbursed or subsidised by an employer, they would be considered to be in material violation of the terms of the student and responsible for any funds to be recovered.

Payment Method and 3rd Party Payment Plan Options

Skills Union will direct students to the payment processing provider used by Skills Union so that the deposit and course fees can be charged. Alternatively, students can pay the deposit and course fees to the nominated bank account of Skills Union by bank transfer. From time to time, third party providers can provide loans to prospective students from Skills Union. These providers are wholly independent of Skills Union and Skills Union accepts no responsibility or liability whatsoever for the loans or services they provide. Students must in particular, conduct their own due diligence with respect to each provider and the terms of any loans or services they provide.

Payment of Fees if the Course is Not Completed

If a student fails to complete the course, Skills Union reserves the right, in its absolute discretion, to charge the student immediately after confirmation that the student did not complete the course for whatever reason, the full amount of fees unpaid (being the full course fee minus the deposit paid). In extraordinary cases, in its absolute discretion, Skills Union can agree to waive payment of part or all of the fees outstanding.

Refund Policy

Any deposit or course fee charged by a student in accordance with the payment plan chosen by the student referred to in section 3 above shall be non-refundable unless the course in which the student is enrolled is cancelled by Skills Union (whether prior to or after the start of the course), in which case any course fee paid by the student shall be refunded in full. No course fees will be refunded when a course is temporarily suspended for a period of less than one month. If a course is suspended for a duration of more than one month, students enrolled in that course may continue the course when they resume or obtain a pro-rata refund of course fees for the suspended portion of the course (based on the number of full weeks of the course that were suspended, as a percentage of the total number of course weeks).


If Skills Union cancels a scheduled course for some cause after a student has been admitted into the course, Skills Union will reimburse the student for any deposit and course fees paid by the student, but will not be liable to the student. Except in respect of death or personal injury caused by Skills Union’s negligence or Skills Union’s fraud, Skills Union shall not be liable (to the extent able to be excluded at law) to any student by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of Skills Union, its servants or agents or otherwise) which arise out of or in connection with the provision of Skills Union course and the entire liability of Skills Union under or in connection with the course shall not exceed the amount of Skills Union’s charges for the course on which the student is or has applied to be enrolled. Skills Union shall not be liable to the student or be deemed in breach of contract by reason of any delay or failure to perform any of Skills Union’s obligations in relation to the course if this was due to any cause beyond Skills Union’s reasonable control.  

Photography, Video Recording, Filming Etc.

As part of the production of marketing, educational or other material ('Promotional Content'), Skills Union may film, photograph or document you in order to promote or publicise Skills Union or for other purposes, and may encourage other companies to carry out similar projects. You hereby agree that the Intellectual Property Rights in respect of any Promotional Content shall vest in and are hereby assigned to Skills Union and you grant all necessary consents that may be required under any legislation or regulation in any jurisdiction to permit the Promotional Content or any part of it to be exhibited or otherwise exploited by all means and in all media and formats throughout the universe for the full period of copyright and all renewals, revivals, reversions and extensions thereof and thereafter so far as may be possible in perpetuity. You further confirm that you shall not seek to enforce any rights to equitable remuneration in respect of any rental and lending and cable retransmission rights in the Promotional Content. Without limiting the foregoing in any way, we shall be entitled to (a) alter, adapt or make additions to or deletions from the Promotional Content (and your appearance therein) at our discretion, (b) make and exploit and to authorise the making and exploitation of any recording or fixation of your appearance separately from or in conjunction with the Promotional Content throughout the Universe in perpetuity by all means and in all media whether now known or hereafter invented including without limitation by way of any interactive, online telephony or new media application; (c) dub your voice in any language; and (d) include your name, likeness, voice, biographical details, photographs of you and recordings of interviews with you separately from or in conjunction with the Promotional Content by all means and in all media and formats throughout the Universe including but not by way of limitation in advertising, publicity and exploitation material. You acknowledge that no repeat fees or any other fees shall be payable to you in respect of any subsequent rebroadcast or retransmission or any other use by us (or any assignees or licensees) of the Promotional Content or any part thereof. You hereby waive any so-called ‘moral rights’ in the Promotional Content and such rights under section 77 and section 80 of the Copyright Designs and Patents Act 1988 as you now have or may hereafter acquire in relation to the Promotional Content. Accordingly, we shall have the unfettered right to modify the Promotional Content or any part of it in any way that we think fit. We shall be entitled to assign the benefit of this section 9 either in whole or in part to any to any of our subsidiary or associated companies or successors in title and/or any third party. You agree that in the event of any breach of these terms and conditions by us, you shall not be entitled to enjoin and/or injunct the distribution and/or exploitation of the Promotional Content and any legal remedy you may have shall lie in an action at law for damages (subject to the limitations set out in section 7).  

Intellectual Property & Marketing

For the purposes of these terms and conditions: 'Intellectual Property Protection means patents, innovation rights, registered and unregistered trademarks and service marks, domain names, registered designs and design rights, copyright (including computer software and database rights), database rights and proprietary knowledge rights, including know-how and trade secrets (in each case for the full period thereof and extensions, revivals and renewals thereof), applications for the foregoing and the right to apply for any of the foregoing anywhere in the world, and all similar rights anywhere in the world including those subsisting in inventions, designs, drawings and computer programs; and “Student Content” means any text, files, images, photos, videos or works of authorship that you submit to us during a course, (but shall not include any content, materials or information that you have downloaded, copied or otherwise obtained from us, which you hereby acknowledge is owned by us or our licensors). 

We do not claim any ownership of any Intellectual Property Rights in your Student Content. After submitting Student Content to us, you retain all rights of ownership which you have subsisting in it and you may use it in any way you choose (provided it does not breach any of these terms and conditions or any applicable laws). You warrant that you own the Intellectual Property Rights in and to all Student Content that you submit to us or you are otherwise entitled to submit the same to Skills Union website. You hereby grant us a non-exclusive, irrevocable, perpetual, royalty-free, worldwide licence to use your Student Content in order to publicise and promote Skills Union and courses run by us, including without limitation the right to publicly perform, reproduce, display, modify, manage, distribute and store any of your Student Content as part of our website or as part of any materials used to promote or advertise Skills Union anywhere in the world. We shall not otherwise distribute or sell any of your Student Content without your permission. We will not be under any obligation whatsoever to pay you for any of the Student Content used in accordance with these terms and conditions. Save in respect of the Student Content, all Intellectual Property Rights in and to the all content, materials and information provided to you by us during the course are owned by and shall remain owned by us or our licensors. You may view, download and print any content, materials and information made available to you by us during the course subject to the following conditions:

  • Only for your personal use can the content, materials and information be used; except as specifically permitted by us in these terms and conditions.
  • The content, materials and information shall not be reproduced or included in any other work or publication in any medium.
  • The content, materials and information may not be modified, decompiled, reverse engineered, disassembled or altered in any way unless they are specifically provided for these purposes or on terms that permit these acts.
  • The content, material and information may not be distributed or sold to any third party, except as specifically permitted by us under these terms and conditions.
  • You may not remove any copyright or other proprietary notices contained in the content, material or information.

External Job Opportunities

We can make you aware of employment opportunities provided by third parties from time to time (and/or introduce you to those third parties). We are not responsible or liable for any matter relating to such third parties or employment opportunities and you must conduct your own due diligence before accepting any such third party's offer of employment.

Confirmation of Agreement

These terms and conditions are governed by and are to be construed in accordance with English law, and any dispute arising out of these terms and conditions is subject to the exclusive jurisdiction of the courts of England and Wales.

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